SNSW Grade 9/10 – The package includes base salary starting at $106,419, plus employer's contribution to superannuation and annual leave loading.

Employment Status - Temporary Full Time (End date: 10/07/2020) with the opportunity to be extended or become ongoing

About Service NSW

Established in 2013, at Service NSW our vision is to be recognised as the distinctive leader in the provision of government services to the citizens of New South Wales, and we are passionate about delivering a positive customer service experience! The Service NSW team is committed to making a difference. Our work is continually calibrated against core values of passion, teamwork and accountability to ensure focus is always on the customer.

The Senior Stakeholder Engagement Advisor supports delivery and implementation of the stakeholder engagement function for projects, operational and corporate engagement and relationship building activities, to support the achievement of Service NSW objectives.

The Senior Stakeholder Engagement Advisor provides stakeholder advice to the Director, Stakeholder Engagement to ensure that Service NSW presents as a professional, integrated organisation. The activities of this role focus on delivering and implementing the relationship and engagement strategy, framework and systems, Service NSW projects, client and partnership relationships, stakeholder meetings and working groups, risks and issues management, community engagement, industry and peak bodies.

Key accountabilities and responsibilities include:

• Manage the delivery and implementation of various stakeholder engagement programs and project communications for the team ensuring key deliverables are achieved and the reputation of the organisation is maintained.
• Implement Service NSW’s strategic engagement strategy ensuring multi-channel communication strategies are in place to meet the needs of clients, partners, business and the organisation.
• Develop, implement and increase integrity of the organisation to strengthen ties in its communities and partners, including community events.
• Develop and manage the internal communication program for this role to build workforce unity, promote information sharing and facilitate achievement of goals and priorities.
• Maintain strong internal and external relationships to exchange information with client groups, community, other levels of government and other stakeholders to inform strategic and operational decisions related to programs and services.

• MUST be an Australian Permanent Resident or Australian Citizen to apply for permanent roles within Service NSW.
• Tertiary qualifications in Communications, Community Engagement and/or Business Management will be preferred.
• Broad experience in senior stakeholder engagement, corporate communications, community engagement and public relations roles.
• Strong experience in maintaining strong internal and external relationships to exchange information with various client groups on the strategic and operational decisions related to programs and services.
• High level knowledge and understanding of the government and public administration legislative processes, protocols and reporting requirements will be an advantage.

How to apply:
To apply for this role please submit an application via the NSW Government Jobs website, http://iworkfor.nsw.gov.au. When applying you need to provide:

1. Cover letter (maximum of 1 page)
2. Resume (maximum of 5 pages) that details your experience and how you meet the capabilities of the role.
3. Answer all application questions

Please note that your employment at Service NSW is subject to a satisfactory national criminal record check.

Applications close on: TUESDAY, 26 JUNE 2017 11:59 p.m.

Want to know more?
Further information about this opportunity can be found in the attached Role Description, alternatively for a confidential discussion about this role please contact Nicole Turnbull – A/Director Stakeholder Engagement via email nicole.turnbull@service.nsw.gov.au. For more information about the Service NSW recruitment process please contact Carly Jardine via email carly.jardine@service.nsw.gov.au

For any questions related to technical difficulties associated with lodging an expression of interest, please contact the support line on 1800 562 679 or email  support@jobs.nsw.gov.au between 8:30am - 5:00pm, Monday to Friday.