Location: Bondi Junction
Grade: 9/10

Remuneration:
Grade 9/10: Package includes a base salary range of $106,419 - $128,178, plus employer's contribution to superannuation and annual leave loading.

• Face to Face Customer Environment 
• Great opportunity to lead and develop customer focused team
• Highly visible leadership roles 

Service NSW is a way for people and businesses to interact with the NSW Government. We are investing in people, technology, and innovation to build a best practice service experience for our customers.

We are looking to build a strong team of customer service professionals for our Service Centres. This role requires a high degree of face to face interaction, so if you are a passionate and dynamic leader capable of managing change to achieve this exciting transformation for our customers, we want to hear from you.

To be successful you will have:

• A strong customer-orientated mindset
• Experience in managing a high volume service centre or retail outlet
• The ability to inspire, lead and manage a dynamic, high performing team
• Demonstrated experience in leading change initiatives within exciting environments 

Click here to download Role Description

Hours of Work:

• Operational hours are: 8.00am-6.00pm (Monday-Friday), and 8.30am-3.00pm (Saturday)
• Full Time 35 hours per week across a 5-day roster, including every other Saturday 
• Flexibility is required to work on a rotating roster between the Service Centre?s operational hours

How to apply:
To apply for this role you need to submit an application through the NSW Government "I work for NSW" job site. Provide a covering letter and resume (maximum of 5 pages) that details your experience and how you meet the capabilities of the role.

Applications close on: 25th March 2018 [11:59pm]

Please note that your employment at Service NSW is subject to a Criminal Records Check.