First listed on: 22 May 2018

Business Systems Administrator (Operations)

  • Support of TechOne, Centaman and Ungerboeck systems
  • Crystal Reports, Visual Basic Script, Microsoft Access knowledge highly desirable
  • Full time, fixed term for a period of 15 months

The role:

The Business Systems Administrator (Operations) is required to provide systems administration and support services for Stadiums Queensland primary operational business systems (including Event Management and Asset Management systems). This includes the provision of business process and systems analysis, design and implementation activities to ensure business system functionality aligns with business operational requirements.

It provides a critical interface between the business users and the technical support staff for these systems.

Key tasks include:

  • Provide systems administration and support services for SQ’s operational business systems.
  • Diagnose business systems faults and failures and initiate remedial action. Liaise with internal clients, technical support staff and external service providers, as required, to resolve problems.
  • Liaise with system owners, vendors and other team members in relation to the design, procurement, implementation and ongoing support of SQ’s operational business systems.
  • Manage the operational business system related aspects of system reporting, including the development and maintenance of queries, scripts and reports to meet the needs of the business.
  • Provide advice to system owners in relation to system operations, including internal controls and other corporate governance requirements, as well as future product directions.
  • Assist with the development of specifications, business cases and project plans to support the acquisition and deployment of business systems solutions.
  • Promote a culture of continuous improvement and contribute to the ongoing development of SQ’s operational business systems in line with technology changes in the industry.
  • Service client technical support requirements in a timely and efficient manner, providing on-site and on-call technical services for the organisation.
  • Develop and maintain quality documentation for each of the systems including user guides, operational procedures and architectural documentation and provide training to venue staff on the operation of key venue systems
  • Identify and resolve problems and provide quick work-around solutions (when required) to key operational business systems.

The organisation:

Stadiums Queensland (SQ) is a statutory authority which manages, operates and promotes the use of the State’s major sport, entertainment and recreation facilities including Suncorp Stadium, The Gabba, Sleeman Sports Complex, Brisbane Entertainment Centre, Queensland Sport and Athletics Centre, 1300SMILES Stadium, Cbus Super Stadium, Queensland Tennis Centre and Metricon Stadium. 

SQ’s diverse portfolio spans across elite and community facilities, hosting performances from international acts and entertainment, State, National and International sporting fixtures.

Please visit the Stadiums Queensland Careers page, for the full position description and details on the application process.

 



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