First listed on: 29 March 2020

Administrative Support Officer, Digital Health

Employment Type
: Permanent Full Time
Position Classification: Admin Off Gde 1
Remuneration: $75,027 - $77,055 per annum
Hours Per Week: 38
Requisition ID: REQ156848
Location: State Headquarters, Rozelle
Applications Close: Wednesday 8 April 2020

What you'll be doing

Provide administrative support to the Director Digital Health and the Digital Health team and contribute to the efficient overall functioning of the department.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Total remuneration package valued at $85,409 pa (including salary $75,027 pa to $77,055 pa annual leave loading and employers contribution to superannuation). Salary packaging arrangements providing additional benefits are also available.

To apply: Please respond to the following targeted questions located in the questionnaire section of the application (max 4000 characters including spaces per question).


  1. Provide an example of when you worked in a team providing administrative services with a high volume of work and different deadlines. Outline what tools and strategies you used to make sure you were on target.

  2. Provide an example where you have identified an administrative process or procedure that could be improved in order to add value to the customer service provided by you.

Employment conditions: 
  • The successful applicant will be appointed under the terms and conditions of the Ambulance Service of NSW Administrative and Clerical Employees (State) Award and will be required to enter into the annual Performance Development Program.

  • Appointment to this position is subject to a satisfactory conduct and services check including referee/supervisor check, a review of National Police check and review of the Service Check Register. A review of excess annual and sick leave, PDP status, ability to undertake full duties of the position and clearances from Professional Conduct & Integrity Unit, Ambulance Education Centre and Infection Control.

  • The successful applicant may be required to undertake duties at the other centres should the need arise.

  • No Ambulance accommodation is provided.

  • No entitlements to Transferred Employees Benefits (TEB) is provided

  • Completion of NSW Health Mandatory Training courses is a mandatory requirement for all NSW Health and NSW Ambulance employees applying for this position.

  • Employee’s currently undertaking an ECP or ICP consolidation period are eligible to apply however will need to complete all training and return of service obligations before accepting any relief/acting opportunities.

  • Employee’s currently undertaking a SOT consolidation period are not eligible to apply for positions other than SOT positions. This includes positions offered via merit selection, transfer lists or later transfer mechanism, expressions of interest or secondments.

General Information: 
  • Applications must address the Targeted Questions, attaching any associated documents together with their resume. Candidates who do not address the Targeted Questions will not proceed through the selection process.

  • An eligibility list may be established for future vacancies.

  • If applicable, please ensure you use your work email address so ROB can identify that you are internal to NSW Ambulance and/or NSW Health.

  • It is a requirement that all candidates submit their applications online via ROB.

  • No paper based or email applications will be accepted.

Need more information?
  1) Click here for the 
Position Description
  2) Find out more about 
applying for this position

For role related queries or questions contact Marda Swartz on or via 0438 627 729.

NSW Ambulance is committed to achieving a diverse workforce and strongly encourages applications from women, Aboriginal people, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people with disability. 

If you are an Aboriginal person and wish to obtain more information about applying for a role within NSW Ambulance, please contact our Aboriginal Employment Coordinator, Callista Bryan, on 02 9320 7644 or

If you wish to discuss any accessibility requirements in relation to your application, please contact our Diversity and Culture Advisor, Joe Wasuruj, on 02 9320 7339 or

It is the responsibility of all staff to ensure NSW Ambulance is a workplace free from bullying and harassment. All staff must behave in a respectful and acceptable manner. Staff must report and respond appropriately to any instances or perceptions of bullying. Managers are required to implement actions that prevent or minimise the risk of unacceptable behaviours, ensuring bullying, harassment and victimisation are identified as early as possible and responded to and effectively managed.

About NSW Ambulance

Recent Jobs