At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision to be a world leading ambulance service to life. 

We are seeking a Director Communication Employee & Digital to lead a large and dynamic team of digital production and employee communication specialists. You will work with stakeholders to build and deliver an integrated, whole of organisation approach to employee communication. 

This is a full-time, ongoing position in our Strategy and Engagement Division. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model. 

About the role

Reporting to the Executive Director Strategy and Engagement, this role will develop and implement impactful, industry-leading communication campaigns and digital channels to drive engagement across a mobile, dispersed workforce, and our partners, stakeholders and communities across Victoria. Responsibilities include, but are not limited to: 

• Align communications capability and practice with the organisation's evolving digital roadmap, maximising the use and efficiency of Ambulance Victoria's digital platform
• Lead the development of a new digital employee experience program of work to deliver new digital channels
• Enhance Ambulance Victoria's ability to create and deliver content that connects the organisation with its people, patients and partners and supports strategic external stakeholder relationships
• Create and execute internal strategies and campaigns, using different communication channels to engage the workforce and identify new opportunities to increase visibility, reach and engagement in support of strategic objectives
• Provide strong and effective leadership by fostering a performance based, collaborative culture focussed on continuous improvement and commitment to best practice 

About you 

To be considered for this position, you will have completed a postgraduate degree or industry specialised certification supplemented with relevant experience, or an equivalent combination of training and extensive relevant experience. Other requirements include, but are not limited to: 

• Proven ability to translate organisational strategy into action and deliver communication plans and outputs which support strategic priorities in a complex organisation
• Proven experience and success in building and leading high-performing teams
• Demonstrated experience in developing and delivering communication strategies in complex/high-profile organisations
• Deep expertise in the utilisation of digital platforms which enable the creation, distribution and measurement of high-quality content
• Exceptional communication, influencing and relationship-building skills, including evidence of the capacity to engage enterprise stakeholders at all levels to deliver messaging for a diverse audience group 

Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you! 

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. 

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks. 

This position is classified AV7 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.

The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.

How to apply

Your application is an integral part of the selection process and should include: 

• Cover letter outlining your experience and interest in the position
• Current resume
• A separate document addressing the key selection criteria from the position description 

Applications must be submitted by 11.59pm AEDT on Wednesday 27 November 2024. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. 

For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any queries, please contact Melissa Ryan, Senior Advisor Recruitment & Selection via phone - 0477 242 947 or email melissa.ryan@ambulance.vic.gov.au.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.