Senior Event Coordinator - [Archived Advertisement]

Senior Event Coordinator

The Senior Events Coordinator is responsible for the coordination of events, functions and facility bookings and to provide support to the Events Manager, to ensure event operations are planned, managed, coordinated and delivered in a timely and efficient manner and to the satisfaction of the hirer and patrons who attend.

Key tasks:

• Oversee all aspects of events, function and facility bookings, supervising staff and contractors as required to ensure hirer’s requirements are met and positive working relationships with hirers, key stakeholders, suppliers and tenants at the venue are maintained.
• Contribute to the preparation of event budgets and maintain and update event documentation, records and reports in accordance with SQ’s requirements, administrative procedures and timeframes reporting to the Events Manager.
• Ensure SQ event operational policies, procedures and plans are implemented for all events, functions and facilities bookings at The Gabba.  Identify changes for improvement and/or opportunities where possible.
• Provide quality and timely support to the Events Manager and other team members in the delivery of Major Events and other nominated events, as required.
• Monitor the venue’s event operations and liaise with other venue staff of SQ to ensure consistency and quality of the overall business approach, and that of patrons and hirers have a quality experience.
• Oversee casual event staff including recruitment and selection, induction, training and rostering and monitor and manage the performance of casual staff. 
• Understand and apply the current legislation and governance arrangements pertaining to the operations and administration of a multi-purpose venue.

About you:

• High level communication, negotiation, interpersonal and networking skills.
• Ability to work on tight deadlines and prioritise large volumes of tasks.
• Well-developed planning, scheduling and organisational skills.
• Demonstrated experience in managing staff including to the ability to direct, guide, motivate and delegate tasks.
• Demonstrated experience in delivering high quality customer service to hirers and patrons alike and ability to handle difficult situations.
• Ability to manage multiple stakeholders and prioritise tasks in a dynamic event environment
• Demonstrated experience in delivering an end to end event experience in a multi-seated facility for crowds over 10,000 person. 
• Demonstrated problem solving skills.
• Ability to develop and apply procedures relating to the delivery of events, activities and services.
• Experience in developing and maintaining event reports, documentation and records.

You possess the following personal behaviours aligned to the SQ Values:

• Team – enthusiastic and energetic with a positive attitude and open mind to support an inclusive, sharing culture where we can share ideas freely.
• Achievement – have a ‘can-do’ attitude, recognise great work and celebrate success and take ownership by doing your best work, every day.
• Agility – open and embrace change and actively look to improve and create better ways of doing things whilst being able to adapt to new challenges and continuing to learn.
• Integrity – are transparent and honest and do things the right way with respect for others and willing to speak up if something doesn’t seem right.

Please visit the Stadiums Queensland Careers page, for the full position description and details on the application process.

First established in 1895, The Gabba has hosted many major events including cricket, AFL, baseball, rugby league, rugby union, Olympic soccer and concerts.

The Gabba is best known as the home of the Brisbane Lions, Queensland Bulls and Brisbane Heat and is regarded as a fortress for the Australian cricket team, with one of the best cricket wickets in the world. The venue has a 42,000 capacity and a range of function and meeting spaces that are used extensively throughout the year.

Applications Close: Sunday, 15 September 2024 

Why work for Stadiums Queensland?

• Innovative & Fun – with a calendar of world-class events and sporting fixtures, why wouldn’t you want to be a part of something big, and at the same time, provide local communities with an awesome customer-centric experience. 
• Achievement & Challenge – if you thrive on challenge and recognition, SQ may be perfect for you.  This is an organisation where employees contribute to make a difference and receive recognition for their professionalism and results.
• Learning and Development – SQ wants to develop future leaders and specialists in their fields.  As an employee, you’ll get as much out of your development as what you put into it.
• Teamwork – we are supportive, enthusiastic, and passionate  – One team, One dream, enabling us to deliver world-class experiences and celebrate the successes
• World Class Venues – If you have ever attended one of our venues, you’ll already know this.  Offering the highest standards, our venues are both historic and iconic, and create a stage for memorable sporting and entertainment events delivered with the highest level of environmental sustainability and social governance.

The organisation:

SQ is charged with the management of major sports facilities that are declared under Queensland Government regulation as being venues having the capacity to stage national or international sports events, recreational or entertainment experiences. SQ’s portfolio of venues include Suncorp Stadium, The Gabba, Sleeman Sports Complex, Brisbane Entertainment Centre, Queensland Sport and Athletics Centre, Queensland Country Bank Stadium, Cbus Super Stadium, Queensland Tennis Centre, and People First Stadium