Director of Quality & Patient Safety

Employment Type: Permanent Full Time, 38 hours per week
Location: Bowral Hospital
Position Classification: Health Manager Level 3
Remuneration: $127,150.00 - $144,444.00 per annum
Requisition ID: REQ540752
Application Close Date: 12/01/2025
Interview Date Range: 15/01/2025 – 22/01/2025
Contact Details: Bradley Warner | 4861 0258 | Bradley.warner@health.nsw.gov.au

About the Opportunity
Are you a passionate leader dedicated to enhancing the quality of healthcare? 
Bowral Hospital is seeking a Director of Quality & Patient Safety to lead our commitment to excellence in patient care.

In this pivotal role, you'll oversee the governance and safety systems of our facility, ensuring that we not only meet but exceed the highest standards of healthcare delivery. As an essential member of our Executive Leadership Team, you will play a key role in shaping the strategic and operational capabilities of Bowral Hospital, driving initiatives that prioritise patient safety and quality improvement.

If you are ready to make a meaningful impact in a community-focused environment, we invite you to explore this exciting opportunity, apply now!

Where You'll Be Working

Come and join the team environment at Bowral where you are encouraged to take initiative, be creative and contribute to our vision of innovative models of care.

The Southern Highlands of NSW is made up of 34 towns and villages, providing both a rural yet cosmopolitan lifestyle of cafes, restaurants and wineries, offering a diverse range of industry, sports, arts and culture, affordable housing, excellent schools, all less than 1.5 hours travel to Sydney, Canberra and the coast

Bowral & District Hospital is part of the South West Sydney Local Health District with strong and established networks to tertiary facilities of Campbelltown and Liverpool.  

Bowral & District Hospital is a new state of the art hospital - opened in December 2020, with level 3 acute bed facility which provides a wide range of services including 24 hour Emergency Department, 2 Operating Theatres plus a Procedures room, Day Surgery, Endoscopy, Orthopaedics, Ophthalmology, Critical and Coronary Care, Maternity & Paediatrics.

The Hospital has established an excellent reputation in the community for its commitment to safe, quality patient care, consumer feedback rating is at an average of 94% satisfaction across all markers.

You will be provided with:

• Comprehensive orientation program
• Professional development and career opportunities
• Employee Assistance program.
• Free Parking.
• Salary packaging available
• A fantastic place to live and work.

What You'll Be Doing

Clinical Governance is specifically aimed at the standards required and performance expected in the delivery of clinical care. Clinical Governance aims to allow the quality of clinical care to be monitored and valued equally with operational and financial performance. Contemporary clinical governance re-introduces the patient as the most fundamental and important partner in assuring clinical quality and safety.

The Clinical Governance Manager is responsible for the provision of leadership, coordination and support for clinical governance issues including  the Quality, Risk and ACHS accreditation management systems and activities as well as managing consumer engagement.

South Western Sydney Local Health District (SWSLHD) is focused on achieving our Vision of Leading Care, healthier communities.

All staff are expected to act as an appropriate and effective role model, promoting a culture that supports practices that reflect the NSW Health CORE values of Collaboration, Openness, Respect and Empowerment through demonstrated behaviours and interactions with patients, clients and employees.

How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

1. Tertiary qualifications in relevant field, or equivalent work experience, or a combination of study and work experience including Quality and Safety.
2. Experience in Accreditation programs for Health Services, specifically for the National Safety and Quality Health Services Standards.
3. Demonstrated knowledge and experience in the application of clinical risk management and continuous quality improvement.
4. Well-developed interpersonal, verbal and written communication, consultation and negotiation skills to gather and share information and build and maintain effective collaborative relationships and teamwork with a diverse range of stakeholders at all levels within and external to the organisation.
5. Demonstrated high level analytical and problem solving skills including the ability to collect, analyse and interpret data to facilitate decision making across the organisation.
6. Demonstrated ICT skills and the ability to learn new systems quickly including the use of databases, applications and reporting platforms, along with high level use of Microsoft programs.
7. Capacity to produce professional written materials including plans, analysis, reports and recommendations to inform decision making.
8. Proven time management and organisational skills and the ability to: work independently maintain confidentiality, meet deadlines and respond to rapidly changing priorities and demands in a complex and high volume multidisciplinary environment.

Need more information?
 1) Click here for the Position Description
 2) Find out more about applying for this position
For role related queries or questions contact Bradley Warner on Bradley.Warner@health.nsw.gov.au

Additional Information

Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

Health & Fitness
South Western Sydney Local Health District employees  receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. 

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of  Aboriginal and/or Torres Strait Islander  background, people with a disability and people from the LGBTQI+ community to apply.

SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.