Professional Standards and Workplace Relations Officer - Clerk Grade 5/6

• Ongoing full-time position
• Role based in State Headquarters (Wollongong) with a hybrid work model
• Salary range $93,295 – $102,941, plus leave loading and 11.5% superannuation

About the opportunity

The Professional Standards and Workplace Relations Officer undertakes case management of complex workplace complaints and disciplinary matters and provides routine IR/HR advice to Members and Management.

The tasks of the Professional Standards & Workplace Relations Officer include but not limited to:

• Provide support to management and members on workplace complaints, grievance and disciplinary matters, internal reviews, external agency inquiries, performance management issues, and Public Interest Disclosures.
• Conduct disciplinary or other investigations, inquiries into complaints or reviews and provide reports and recommendations for consideration.
• Provide routine advice on a range IR/HR matters across the member lifecycle, including, recruitment, employee entitlements, employment conditions, award and policy interpretation, and workplace issues to managers and members.
• Ensure professional practice aligns with that identified as appropriate within the workplace, managing matters with confidentiality and discretion.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the NSW community as the lead agency for floods, storms, and tsunamis as specified by the State Emergency Service Act 1989. We are recognised as the most versatile and widely used emergency service organisation in NSW.  Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.

Each NSW SES Unit is as unique and varied as the community it serves, reflecting the vast mix of risks faced and roles required in the diverse locations and communities across the state. In addition to flood, storm and tsunami, our Service provides specialist capabilities that include general land rescue, vertical rescue, road crash rescue, and alpine and remote area search and rescue.  The NSW SES responded to over 64,000 requests for assistance from the community over the 2021-22 year. 

The NSW SES has over 10,000 volunteer members, including reserves, and a full-time equivalent workforce of over 450.  There are 262 volunteer Units across the State and our volunteer Units are either local, community-based Units, State-wide or regional Units established to provide specialist capabilities. They are varied and unique in their capabilities, designed to address specific risks to communities of NSW.

About you

To be successful in this role you will:

• Formal qualifications in relation to management and conduct of workplace disciplinary investigations or equivalent relevant experience.
• Thorough knowledge of AIIMS principles and processes, and/or willingness to obtain competence within 12 months

What we can offer you 

• Employment with attractive leave entitlements including parental leave, recreation and flex leave and other leave entitlements  
• Competitive salary package of up to $115,643 (salary range $93,295 – $102,941) plus leave loading and 11.5% superannuation
• Flexible work options working within operational requirements  
• Mental Health & Wellbeing programs and services  
• Operational and leadership training and development opportunities via LinkedIn Learning and other training avenues to build and maintain skills
• Comprehensive immunisation programs including the flu vaccine  
• Opportunities to build invaluable relationships across emergency service agencies, emergency service committees and other Government and community organisations.

How to apply 

Your application should include as separate attachments:

• A cover letter (maximum of one page) briefly responding to the essential requirements and your interest in the role;  
• Responses to each of the targeted questions (maximum of one page per answer); and
• An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role

Targeted Questions

1. What is the most challenging workplace investigation you have had to lead. What made it difficult and what did you learn?
2. Tell me about a particularly important investigation report you wrote.

Want to know more?
If you want to know more about this opportunity, please contact Nikki Garbett, Manager Professional Standards & Workplace Relations.

The role description is available here.

Talent Pool

A talent pool may be created through this recruitment process. A talent pool is a group of candidates who have undergone an assessment process and have been identified as suitable for this role or similar roles for a period of 18 months. Being part of a talent pool means that you may be considered for ongoing or temporary employment for a range of similar roles. This offers exciting opportunities for you to gain a wide range of experiences to build your public service career.

For more information on how to apply for a role in the NSW Public Sector please click here.

Applications close: Sunday 8th December 2024 11:59pm

The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly.