Human Factors & Systems Integration Lead

Human Factors & Systems Integration Lead

Metro gets you where you need to go. Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey.

We strive to reflect the community we serve and support the needs of our people who are critical to our success. With Zero Harm at the foundation of everything we do, we want everyone to get home safely. 

We act as one team to move Melbourne.

About the team

Corporate Services teams at Metro are responsible for providing essential support services that enable the business to function efficiently and effectively. From Safety and People, Marketing and Communication, to Finance and Legal, and IT. Our Corporate Services teams work collaboratively to ensure that the business operates smoothly and as one team.

About the role

We are seeking a qualified and experienced Human Factors & Systems Integration Lead to lead the human factors integration activities for change management activities across the wider Metro business. You’ll support the operating and maintenance parts of the business in applying human factors and systems thinking from delivery through to post-implementation for franchise-level change.

This role will play a key part in supporting the business with a systems approach to identifying and managing risk influenced by human performance.

Please note this is a fixed term opportunity of 10 months with flexible working options available

• You’ll provide applied HF analysis and advice on the delivery and post implementation stages of project, change activities and network strategy reviews with a lens around human factors and systems thinking;
• You’ll ensure that human factors impacts at a system level are captured and integrated into design and change decision-making and provide evidence-based advice on addressing identified HF risk;
• You’ll manage, verify and validate human factors requirements to align with system integration and system engineering approaches;
• You’ll ensure technical input is provided to inform hazard and risk analysis, design and other technical and user-reference working groups regarding human factors and system level changes;
• You’ll monitor, manage and advise on human factors priorities based on HFI analyses and business critical and material risks, including at a strategic business level;
• You’ll develop and conduct training and awareness-raising activities related to HF and systems thinking; and
• You’ll actively work towards continuous improvement and change initiatives for improving HFI across the business, with a focus on integrating requirements and lessons from past projects into the development of future change activities.

About you

• A tertiary qualification in Human Factors, Ergonomics, Systems Engineering, Organisational Psychology or a related field.
• Have a strong understanding or experience within HF Engineering, HF Integration, HF Assurance, Systems Engineering, Change Management.
• In addition, knowledge of relevant HF standards, Occupational Health and Safety Act 2004 (OHS Act) and Rail Safety National Law and Regulations.
• Minimum of 5 years’ experience in the application of HF methods and knowledge in one or more of the following industries: rail, aviation, resources, energy, mining and/or resources.
• Experience in delivering and influencing HF and change activities to meet project and business outcomes, particularly in the delivery phase of HF and systems integration activities and with respect to requirements management.

Next steps

Applications will close on the Sunday 14th  July 2024, if you’d like to have a chat about the role please contact Zoe Bailey the Talent Partner managing this process.

If this role resonates with your values, experience, and career aspirations, join us and get onboard to help move Melbourne!

Don’t meet every single requirement? As an inclusive and diverse workplace, we encourage all applicants to apply.

Please note that relevant screening will be conducted as part of the recruitment and selection process. Dependant on the role, these may include criminal history, credit, qualification, and reference checks as well as a pre-employment medical assessment including drug and alcohol screening.

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.

Metro’s commitment to a Diverse, Equitable, and Inclusive culture

Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation.

At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve. We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success.

We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply.