Employment Type: Permanent Full-Time, 38 hours per week
Position Classification:  Health Manager 3
Remuneration:  $122,850 per annum - $139,559 per annum plus super and annual leave loading
Location: Hybrid – with some travel required.
Closing Date: 15 October 2024

ABOUT US

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment. 

Hear what it’s like to work for NSW Ambulance

ABOUT THE ROLE

We currently have an opportunity for an experienced People and Culture Business Partner. The People & Culture Business Partnering function at NSW Ambulance provides strategic and operational human resource management with a strategic focus and commitment to building organisational capability and enhancing the employee experience.   This opportunity will predominantly partner with our Control Centres including involvement with a significant reform project building capability and performance. NSW Ambulance Control Centres play a critical role for patients as they are the first point of contact with the Service. Control Centres manage the patient’s journey from the initial call made to NSW Ambulance services to the arrival of paramedics on the scene.

Reporting into the Associate Director People & Culture Business Partnering, our People & Culture Business Partners work in partnership with senior leaders and managers to address HR needs, provide strategic advice and implement effective solutions that support business goals and enhance the employee experience. They provide subject matter expertise on all things people and culture supporting their respective stakeholders on all areas of the employee life cycle including complex people matters, cyclical people activities, performance management, grievance and workplace concerns resolution, leadership coaching and development, organisational restructures and change management. 

Our People & Culture Business Partners operate in a stand-alone autonomous position but collaborate as part of the broader People & Culture Directorate to build employee engagement, drive continuous improvements and organisational effectiveness, whilst providing value-add commercial advice. Providing subject matter expertise, insights and guidance, the People & Culture Business Partners are active members of their respective Leadership Teams with whom they work on a day-to-day basis. 

Please refer to the Role Description and Position Conditions and General Info for further information.

Please click here to view the key selection criteria of the role

OPPORTUNITIES AVAILABLE (for eligible employees)

Besides your salary, you’ll also have access to:

• A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more 
• Allocated Days Off (ADO) – once a month take a paid day off (eligible full-time employees)    
• Additional Public Holiday 
• Opportunities for extra tax savings through salary packaging
• Novated leasing – lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees)   
• Extensive staff support programs available to all staff and families – free confidential and professional assistance for staff and their families 
• Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy (eligible employees)
• Health coaching service available to all staff providing individualised support 
• Discounted private health insurance  
• Career development and growth opportunities

ABOUT YOU

To be successful in this role, you will require the following experience and attributes:

• Relevant tertiary qualifications in Human Resources, Organisation Development or related field.
• Extensive experience as a People & Culture Business Partner or similar role, with a strong background in performance management, grievance management, employee relations and complex case management.
• Proven experience in building and maintaining trusted and influential relationships with senior leaders and a diverse range of key stakeholders.
• Exceptional verbal and written communications skills, with the ability to handle highly sensitive issues with discretion and professionalism. 
• Highly developed influencing and negotiation skills with the ability to make rational and sound commercial decisions.
• Comfortable working in a fast-paced environment, highly organised and responsive, leads with empathy and compassion, and well versed in managing changing priorities and multiple projects.

HOW TO APPLY

Please respond to the below two (2) pre-screening questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Describe a situation where you've had to build a partnering relationship in order to complete a complex piece or work or project. What did you contribute to ensure a positive working relationship and ensure deliverables were met?

Question 2: Describe a complex people matter that you have case managed.   What were the challenges you faced and what skills and capabilities did you apply to ensure the effective resolution of the matter?

Enquiries about the role can be made to Associate Director, People & Culture Business Partnering Monique Anderson:  monique.anderson1@health.nsw.gov.au

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. 

Click here for information about eligibility lists and Recruitment Pool use

Click here for information on our Diversity and Inclusion Statement