The New South Wales Government has established its new integrated transport agency, Transport for NSW.

 

The State Government promises a ‘new era in transport planning and customer service’ to be delivered by the agency, which will have responsibility over all planning and policy functions.

 

The new Roads and Maritime Services agency also commences operation, replacing the RTA and NSW Maritime.

Roads and Maritime Services will focus on service delivery, concentrating on delivering the key tasks of building and maintaining road infrastructure and the day-to-day compliance and safety for roads and waterways.

Transport for NSW comprises six divisions:

  • The Customer Experience division will ensure transport planning, policy, investment and services are driven by customer needs. It will work closely with the other divisions to ensure the customers’ voices and needs are considered in all decision making and planning for transport. Deputy Director General Tony Braxton-Smith brings a wealth of service experience to the role, having worked as CEO of Great Southern Rail for the past seven years.
  • The Planning and Programs division brings together planning for all modes of transport, and establishes close links between the planning and development of transport investment programs. Deputy Director General Carolyn McNally will lead the team. Ms McNally oversaw $36 billion in road and rail funding and managed major infrastructure policy in her role at the Commonwealth Department of Infrastructure and Transport.
  • The Policy and Regulations division will drive strategic policy and regulation for the transport portfolio and shape the NSW contribution to the national agenda. The division will be led by Deputy Director General Tim Reardon who has extensive Government and private sector experience in NSW, Queensland and overseas.
  • The Transport Services division will plan and procure the best possible transport services for NSW. Transport Services will develop and manage performance contracts with the operating agencies to deliver a seamless transport system. It will also be responsible for ticketing services, including the electronic ticketing system. The division will be led by Deputy Director General Fergus Gammie, former Chief Operating Officer of Auckland Transport.
  • The Freight and Regional Development division will integrate freight strategies and programs to meet the needs of the NSW economy, and particularly regional economies. Deputy Director General Rachel Johnson leads the division and brings a broad knowledge base and a strong understanding of the Australian logistics and infrastructure sector.
  • The Transport Projects division will be responsible for delivering transport infrastructure projects that meet time, cost and quality objectives. Deputy Director General Chris Lock has led the Transport Construction Authority as Chief Executive and has extensive private sector project management and contract management experience.