NSW Department of Customer Service (View other jobs from this organisation)
http://state.governmentcareer.com.au/
HR Case Management Specialist
We have an exciting opportunity to welcome an experienced Human Resources (HR) Case Management Specialist (HR Business Partner) to our high performing HR Operational Excellence team. You will be joining a sector leading team of supportive and innovative People and Culture practitioners. Our team is enthusiastic, driven and empathetic. People are at the heart of all we do and together, we make a difference.
About the Opportunity
As a HR Case Management Specialist you will partner with twelve portfolios across the Department including the State Insurance Regulator (SIRA), Office of the Building Commissioner, SafeWork, Fair Trading and Births Deaths and Marriages. You will make a mark by coaching and developing leaders, managing workforce capability, partnering with leaders for case management and delivering outcome-focused solutions.
About People & Culture
Our three P&C Portfolios support over 13,000 + teammates working across multiple agencies who deliver on our vision of providing the people of NSW with a great customer service when interacting with NSW Government. People & Culture are focused on delivering a better people experience, supporting and enabling the business to deliver success and adopt new ways of working by embracing innovation and positive collaboration.
A typical day of work for you might include:
Let's talk about you!
To be successful in this role you will possess a great blend of skills and experience, including:
Okay, so what's next?
Please submit your CV and a brief cover letter outlining how your skills and experience are relevant to the position.
In your cover letter please include the below:
For enquiries regarding the recruitment process or role, please contact Chantelle Madden via Chantelle.Madden@customerservice.nsw.gov.au
We are happy to make adjustments to the recruitment processes and workplaces to accommodate your needs and to ensure we're creating a fair and equitable place for everyone. If you require adjustments to the recruitment process or have any questions about the application process, please contact the DCS DE&I (Diversity, Equity and Inclusion) Talent Team via: deanditalent@customerservice.nsw.gov.au or 02 9494 8351.
Closing Date: Monday 11 December 9.59am (AEST)
The DCS Difference
DCS is a great place to work, and it's not just us saying that! We pride ourselves on being inclusive and know our people are our greatest asset.
Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works.
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.
DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
Visit our Careers site to find out what it means to work for us.
You Belong Here
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
We are happy to make adjustments to the recruitment processes and workplaces to accommodate your needs and to ensure we're creating a fair and equitable place for everyone. If you would like further information, please visit: