First listed on: 23 July 2020

Network Services Team Leader

  • Be part of an organisation that plays a critical role in the community
  • Exciting, dynamic, collaborative, diverse team environment
  • Opportunity to be part of an engaged, influential and supportive leadership team

The organisation

City West Water is privileged to service one of the fastest growing regions in Melbourne. More than one million people rely on us each and every day to provide safe, efficient and affordable services across the CBD, inner suburbs and the vibrant communities of the west.

The opportunity

The Network Services Team plays a critical role in enabling City West Water to provide exceptional service to our customers by ensuring the delivery of safe, reliable and affordable drinking water, recycled water and sewerage services across City West Water’s distribution and reticulated network.

Responsible for leading the Network Services Team and coordinating operational and response efforts across the business, with Melbourne Water and other water retailers to safely and efficiently operate the distribution network to deliver services to more than one million customers each and every day.

The role recognises the opportunity to provide exceptional services for our customers at all times and reflects and anticipates customer needs in the operation of our network. The role ensures City West Water is adopting and leveraging advances in technology to enhance the overall safety, security and reliability and cost of operations to deliver value for customers.

The position lives and breathes safety – for our people, for our contractors, for the community and brings a strong improvement mindset, ensuring we take a learning approach whilst always managing risk responsibly.

What you’ll bring to the role

  • Relevant degree, trade qualification or Water and Sewer Operations experience
  • Risk management mindset demonstrating and an understanding of operational and service risks
  • Ability to build and maintain relationships with key stakeholders
  • Actively seek and apply new ways of working and a spirit of innovation
  • A passion to influence and shape strategic thinking and direction

We know diversity at City West Water is good for our people, good for our customers and good for our business. We are committed to building an inclusive working environment and welcome applications from First Nations people, people from across all life stages, people with disability and who identify as LGBT+ and those from culturally and linguistically diverse backgrounds. 

If you have any support or access requirements, we encourage you to advise us at the time of the application so we can assist you through the recruitment process.

For a position description click here. You can watch our careers video to find out why City West Water is a great place to work. Our benefits, policies and the great work we do in the community can all be viewed WORK180.

Let’s keep the conversation going, applications for this role close at 11.59pm on 6 August 2020.

Applicants must be eligible to work in Australia and have a satisfactory police check.

We exist for our customers and to benefit our community

Contact details
call 131 691
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