First listed on: 30 November 2019

Taronga Training Institute Manager

  • Awarded Australia’s Major Tourism Attraction
  • Full time, Ongoing Position
  • TCSA Salaried Employees Award – Clerk Grade 6 $101,575.97, includes base salary ($91,641) plus superannuation and leaving load.
  • Located at Taronga Zoo, Mosman

Looking to secure a shared future for wildlife and people?

Taronga is looking for an experienced, driven and motivated Taronga Training Institute Manager who is interested in joining a leading wildlife conservation and education organisation. Taronga is also a leader in the tourism industry, delivering amazing guest experiences at Taronga Zoo Sydney and Taronga Western Plains Zoo.

About us…

Taronga Zoo officially opened in October 1916, with Taronga Western Plains Zoo officially opening in February 1977!  We believe in a shared future for Wildlife and People. Taronga is working in partnership with wildlife conservation organizations and communities to develop ways to protect species and habitats. Taronga. For the Wild!

Our employees enjoy generous employment conditions including:

  • Complimentary family and friends passes
  • A wide range of discounts on our award winning accommodation
  • Discounted food and beverage purchases across the site
  • Reduced rates for other services including animal encounters 

To discover more about the benefits of working at Taronga, please visit our website here.

We value diversity…

Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances.

Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

Taronga provide specific workplace programs to support diversity and equal employment opportunities for women, people with a disability and people identifying as Aboriginal or Torres Strait Islander.

About the role…

The Taronga Training Institute Manager is responsible for leading and managing the Taronga Training Institute (a Registered Training Organisation) to support Taronga’s strategic objectives.  The position is also responsible for the design and implementation of quality training that is responsive to learner, Taronga and industry needs. The Taronga Training Institute Manager reports to the Manager, Tertiary Programs and Business Development in the Taronga Zoo-Operations Division.

The key accountabilities of the role include:

  • Lead and manage the Taronga Training Institute team to deliver high quality operational services.
  • Lead and manage the Taronga Training Institute to ensure compliance with the VET Quality Framework, Australian Skills Quality Authority and relevant legislative instruments.
  • Lead and manage the Taronga Training Institute to achieve financial sustainability including through identification of national and state funding programs.
  • Manage the development and alignment of training programs with the Australian Qualifications Framework, industry standards and best practice guidelines.
  • Manage the design, development and implementation of consistent, high quality training and assessment strategies that align with Taronga’s objectives.
  • Manage the marketing and promotion of courses including the development of communication material.
  • Represent Taronga at external forums and develop and maintain networks nationally to support the strategic development of training throughout the wildlife conservation and tourism industries.
  • Undertake accredited training and assessment activities including delivery and facilitation as required.

About you…

We are looking for candidates that have:

  • A TAE40116 Certificate IV in Training and Assessment.
  • Demonstrable experience of management within a Registered Training Organisation.
  • Experience managing compliance with the VET Quality Framework, Australian Skills Quality Authority and relevant legislative instruments.
  • Obtain and maintain a current paid NSW Working with Children Check at own expense.
  • Obtain and maintain a current Senior First Aid Certificate.
  • Experience in the Animal Care and Management industry is not essential but will be considered favourably.

About applying…

We value your safety, and the privacy of your information. Please only apply for this position via This is the only legitimate website to apply via, and the only website whereby applications will be accepted.

Please ensure that you attach a current version of your resume and address the above key accountabilities in a cover letter of no more than two pages. You are also required to complete the two target questions and provide supporting evidence as part of your application.

Target Questions

  1. Describe your experience managing compliance with the VET Quality Framework. What strategies have you used to achieve and sustain compliance within a Registered Training Organisation?
  2. Using an example, please explain your approach to designing and implementing training and assessment strategies.

Applications must be completed via using the reference number 00007FIS or searching the word Taronga. For more information in relation to the vacant position please contact the Taronga  Recruitment Team at

To review a copy of the role description, please visit the careers page of the Taronga website 

If you are experiencing technical difficulties in applying, please contact “I work for NSW” support team on 1800 562 679 or

Applications close:  18 December 2019. Shortlisted candidates will be notified by 24 December 2019 and interviews will be held on Thursday, 9 January and Friday, 10 January 2020.


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