First listed on: 14 March 2019

   Media and Communications Assistant

  • Ongoing, Full time position
  • TCSA Salaried Employees Award, Gen scale 10 base salary $59,901 plus superannuation and leave loading = total package $66,394
  • Located at Taronga Zoo, Mosman

Looking to secure a shared future for wildlife and people?

Taronga is looking for an experienced, driven and motivated Media and Communications Assistant who is interested in joining a leading organisation in conservation, education, animal management and transformational guest experiences.

About us…

Taronga Zoo officially opened in October 1916, with Taronga Western Plains Zoo officially opening in February 1977!  We believe in a shared future for Wildlife and People. Taronga is working in partnership with wildlife conservation organizations and communities to develop ways to protect species and habitats. Taronga. For the Wild!

Our employees enjoy generous employment conditions including:

  • Complimentary family and friends passes
  • A wide range of discounts on our award winning accommodation
  • Discounted food and beverage purchases across the site
  • Reduced rates for other services including animal encounters 
  • To discover more about the benefits of working at Taronga, please visit our website here.

We value diversity…

Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances.

Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

Taronga provide specific workplace programs to support diversity and equal employment opportunities for women, people with a disability and people identifying as Aboriginal or Torres Strait Islander.

About the role…

The successful individual will effectively develop and implement both internal and external communication strategies that help promote the Taronga vision and mission and support the organisation’s needs in achieving the goals of the strategic plan.

Key accountabilities…

  • Experience in PR/ media relations as well as the ability to work under pressure and prioritise in a busy work environment.
  • Creative writing ability to produce material for placement in multiple communications channels and web content upload skills, with basic photography, videography and video editing skills an advantage.
  • Ability to work as part of a team, meet deadlines, accept responsibility and display creative initiative.
  • Effective track record in coordinating and generating substantial positive news media, feature stories and various online media placement on behalf of an organization
  • Excellent verbal and written communication skills, including letter and report writing, as well as excellent phone manner.
  • Comply with Taronga’s Customer Service Charter and suggest initiatives for further improvement to ensure industry leading standards are maintained.
  • Comply with and suggest sustainability practices in the workplace to help achieve Taronga’s sustainability targets and reduce environmental impacts.

About you…

We are looking for candidates that have:

  • Hold a current NSW Drivers License or ability to have existing license formally recognised, including manual.
  • Obtain and maintain a paid Working with Children Check at own expense.
  • Demonstrated computer skills with proficiency in Microsoft Office applications.

About applying…

We value your safety, and the privacy of your information. Please only apply for this position via This is the only legitimate website to apply via, and the only website whereby applications will be accepted

Please submit your resume.  You are also required to complete the two target questions as part of your application. 

  1. Please provide an example of a previous PR/ communications campaign or activity that you have worked on and outline your involvement and the outcome/ results?
  2. Please provide an example where you have demonstrated strong communication skills via different mediums (such as social media, on the phone or face-to-face) and how you ensured that your responses adhered to organisational standards?

Applications must be completed via using the reference number 00006Q70 or searching the word Taronga. For more information in relation to the vacant position please contact Rhiannon Millane on 9978 4710 or

To review a copy of the role description, please visit the careers page of the Taronga website 

If you are experiencing technical difficulties in applying, please contact “I work for NSW” support team on 1800 562 679 or

Applications close: 17 March 2019. Applications will be reviewed and considered on a daily basis so please apply now.


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