First listed on: 14 December 2017

Senior Project Officer

Senior Project Officer
Clerk Grade 9/10
Department of Family & Community Services
Location: Ashfield
Ongoing Full-Time

About FACS

The Department of Family and Community Services (FACS) directly supports approximately 800,000 people every year and reaches a further million people through local community-based programs. 

Our vision is to empower all people to live fulfilling lives and achieve their potential in inclusive communities. We collaborate with government, non-government and community partners to work with children, adults, families and communities to improve lives and realise potential, with a focus on breaking, rather than managing, disadvantage.

About Housing State Wide Services (HSS)

HSS provides support to over 1,000 FACS Housing services staff across NSW to deliver housing assistance to vulnerable clients. This includes staff who work in Access and Allocations (as part of Housing Pathways) and Tenancy Management staff.

We support ongoing daily business operations and develop new initiatives to improve the delivery of social housing and housing assistance and respond to new reforms.

We also support Community Housing Providers who are Housing Pathways providers (that is, they participate in our Access and Allocations system).

About the Opportunity

The primary purpose of a Senior Project Officer is to manage, design and implement a range of projects, in line with the directorate’s responsibilities, which improve FACS service delivery or operations and contribute to better outcomes for individuals, families, groups and communities.

The specific purpose of this role is to provide rapid policy advice on Housing operational policies and to manage small to medium projects that concern amendments to operational policy.

This is an ongoing role in accordance with the Government Sector Employment Act 2013. 

A Recruitment Pool may be created to fill similar roles for both ongoing and temporary opportunities if and as they arise.

Essential Requirements

Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.

Detailed working knowledge and understanding of social housing operational policies is also required

What we can offer you/Benefits

  • Location: Ashfield 
  • FACS Clerk/Grade 9/10 
  • Salary range $105,409 pa - $116,157 pa plus employer's contribution to superannuation and annual leave loading. 
  • 4 weeks annual leave per year of service
  • Generous salary packaging options and other fringe benefits
  • Flexible work practices
  • Opportunities for learning and development and Internal career progression
How to apply

To apply candidates must submit a covering letter (2 pages maximum) which includes a response to the two (2) targeted questions below plus an up-to-date resume which clearly details their skills and experience as relevant to this role.
1. Please describe in detail a major service delivery reform that you 
have led to deliver changes in policy and/or practice and improved outcomes for clients.

2. Describe how you have demonstrated effective communication with diverse stakeholders. Describe what factors made this successful and how you addressed challenges. Use specific examples.

Part of the assessment process may include additional online capability testing, skills testing or work samples in accordance with the new Government Sector Employment Act 2013, therefore you may be contacted to participate. You will also be asked to complete a Health Declaration Form in later stages of the assessment process. 

Find out more

Click here to view the role description. 

For more information about Housing Statewide Services please click here  

For more information on how to apply for a role in the NSW Public Sector please click here

Please submit your application online including the information outlined above.

If you experience technical difficulties when submitting your application, please contact ‘I Work for NSW’ on P: 1800 562 679.

Closing date: Sunday, 21 January 2018 at 11:59 pm

For enquiries: please contact Les Grainger on P: (02) 8753 9062 E: 

Our Commitment to Diversity and Inclusion
FACS is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI and other diversity groups.

FACS encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you need an adjustment in the recruitment process, please call or email the contact person listed below, and also advise us of your preferred method of communication.

FACS is also the first NSW government agency to become a White Ribbon accredited workplace, for taking active steps to prevent and respond to violence against women.

Thank you for your interest in this position. We look forward to receiving your application.


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