First listed on: 12 August 2018

Community Resilience Coordinator


Victoria State Emergency Service (VICSES) is a volunteer based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely, VICSES focuses on working with communities and partners in building resilience to achieve more aware, informed and prepared communities. We support them to understand their risk and the relevance of taking action before, during and after emergency events.

As the control agency for flood, storm, tsunami, earthquake and landslide, we take the lead in the preparation and response for those hazards. Under the coordination of Emergency Management Victoria (EMV), VICSES works within the broader emergency management sector, wherein all agencies and services work as one to ensure the safety of the state.

As the largest road rescue network in Australia we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations, and play an important role in supporting the Country Fire Authority (CFA), Metropolitan Fire Brigade (MFB), Parks Victoria and the Department of Environment, Land, Water and Planning (DELWP) during major bushfire and emergency incidents.

We also work closely with key partners and municipal councils throughout Victoria to develop and improve their emergency management plans in relation to the performance and exercise of their duties and responsibilities under the Emergency Management Acts 1986 and 2013.

VICSES is committed to being a child safe organisation. At VICSES we support the safety, participation, wellbeing and empowerment of children we seek to ensure the safety of children involved in all VICSES activities. It is the responsibility of all members to comply with the Child Safety Policy, and act in accordance with the Child Safety Code of Conduct, which are all available on the VICSES HUB.

Partner with communities, government, other agencies and business to provide timely and effective emergency management services, building community preparedness, disaster resilience and contributing to risk prevention.

Safer Communities - Together

We pride ourselves on our credibility
We are part of our community
Safety drives our decisions
Focused and adaptable
Together we are VICSES


This position will work as part of a team that liaises with a wide variety of stakeholders, including volunteers, in order to enhance community resilience. The position is primarily responsible for the development of community education programs, the communication of information and warnings and the development of emergency plans for floods, storms, earthquakes and tsunami that promotes community resilience.

Support the Region and Incident Management Teams in meeting requirements to provide the community with timely and accurate and emergency information and warnings through managing the preparedness of operational warning and community information systems and processes; and by leading the management of emergency management communications during significant incidents.

Enhance community resilience by working with the community and key stakeholders to contribute to the development of emergency plans for floods, storms, earthquakes, tsunami and landslides.

Some out of hours work and travel will be required to assist in the response to incidents and the delivery of community education programs.

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