Queensland Rail is an integrated customer and rail infrastructure business servicing the passenger, tourism, resources and freight customer markets throughout Queensland.  The organisation aims to be the safest, best performing and most customer focused railway in Australia.

At Queensland Rail we believe safety comes first. Always.

About the role

As the ICT Operational Readiness & Change Lead, you will be accountable for supporting successful delivery of ICT projects by leading the development of operational readiness assessments and plans as well as associated change management and transition activities.  You will provide expert advice to Program Managers and other senior ICT and business stakeholders to ensure that the change process and the impact to the business has been considered.

You will use your stakeholder engagement skills, methods, tools and experience in developing and implementing organisational change and transition strategies, to ensure successful outcomes for ICT projects.  You can anticipate some of your daily duties to include:

• Provide expert operational readiness and change management advice and solutions to ICT throughout project and business as usual activities lifecycle
• Provide support and guidance to ICT in the development and implementation of assessments and change management requirements, plans, strategies
• Build the operational readiness and change management capability through coaching & training
• Facilitate workshops, involving a diverse range of ICT and business stakeholders to ensure alignment and agreed outcomes
• Monitor and report on the success of business readiness and change activities, escalate unresolved issues and ensure that lessons are carried into future projects

About you

• Extensive experience of best practice operational readiness and change management strategies, processes and techniques within an ICT environment in a large and diverse organisation
• High level of influencing, interpersonal, consultation, problem solving, relationship building and negotiation skills
• High level of communication skills, both written and verbal tailored to different target audiences
• High level of familiarity and knowledge of project management ideally in the delivery of ICT projects

Benefits on offer

• Flexible working options.
• Competitive Salary Packaging.
• Generous superannuation scheme.
• Queensland Rail also offers free train travel to and from work on duty days and a healthy work/ life balance.

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The recruitment and selection process for this position might require shortlisted applicants to undertake Psychometric Assessment, Pre-Employment Health Assessment, Video Screen and background checks that might also include Criminal History and Credit Checks.

As Queensland Rail is committed to creating a diverse and inclusive workplace, we encourage women, Aboriginal and Torres Strait Islander people, people with disability, people from non-English speaking backgrounds, and members of other diverse groups to apply.

Apply to position number 77790 via our website by clicking onto the "Apply" button.  Please submit a resume and covering letter outlining relevant experience by 5:00pm, Tuesday the 10th of March 2020.  For more information please call Courtney Webb on (07) 3072 2097.

Please do not email your application. We can only accept applications received via our website.