First listed on: 23 July 2018

Manager Product and Tourism Partnerships, Queensland Rail Travel

We are a large and fully integrated infrastructure business chartered with a responsibility that is pivotal to the success of Queensland and its people. Our culture is one based around safety and performance. 
Our Travel and Tourism business has a permanent opportunity to join the Queensland Rail Travel team as the Manager Product and Tourism Partnerships to establish and drive delivery of product, brand and customer experience strategies and programs, oversee the development of customer focussed training, quality systems and  governance frameworks, and create and foster strategic industry and community partnerships. 
It is an exciting time to join the Travel and Tourism Team,  as we commence a journey of  modernisation  to better align with our customer and community expectations and achieve our vision of a modern, world-class rail service. 
Your initial focus will be on establishing the new Product and Tourism Partnerships Team; and working with the Queensland Rail Travel leadership team  to grow the Travel and Tourism business in line with our vision for the future.  
Strong leadership experience will be key to lead and develop the team of 11 experienced professionals on a new direction and to foster a continuous improvement culture. 
Your well-developed influencing, interpersonal, consultation, relationship building and negotiation skills are essential to ensure your success in building and sustaining productive relationships and partnerships. 
To be considered for this opportunity you will have strong experience in: 
Development of product strategies and associated sales and brand strategies and plans within a customer oriented environment 
High level stakeholder management 
Leading and managing a diverse and multidisciplinary team 
Preparation of innovative, consistent and customer centric training programs 

Development of corporate governance systems that ensure high quality customer and business outcomes. 
Commercial capability and analytics  
Experience in the travel and transport industries is preferable but not essential.  

If this position interests you and you feel you have the knowledge and experience please apply to position number 75462 via our website by clicking onto the "Apply" button.  Please submit a resume and covering letter outlining your relevant experience by 8:00am Monday the 30th of July 2018. 

External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. 

As Queensland Rail is committed to creating a diverse and inclusive workplace, we encourage women, Aboriginal and Torres Strait Islander people, people with disability, people from non-English speaking backgrounds, and members of other diverse groups to apply. 
To learn more about this Queensland Rail career opportunity please contact Candis with your specific enquiry on 07 3072 5448or email Please do not email your application. We can only accept applications received via our website.

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