• Computer Systems Officer Level 5
• Temporary, 12-month contract
• Parramatta location
• Inclusive and collaborative working environment

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

An opportunity has become available for an experienced and capable End-User Solutions Architect to join a dynamic and highly motivated IT team at our NSW Police Headquarters in Parramatta. There has never been a more exciting time to join the NSW Police Force as the organisation is in full flight undertaking its largest ICT operational transformation program and you can be part of our success story!

The program will introduce smarter, simpler systems to transform the way we work to better prevent, disrupt and respond to crime, creating a safer NSW for all. It is a multi-year program of work impacting the majority of front-line police in NSWPF as well as high impact policing processes.

As part of joining the NSWPF you will be given an opportunity to be part of an inclusive, supportive team environment, where your work is valued and you are supporting a critical front-line response organisation, keeping our community safe.

The End User Solution Architect is responsible for the development of the technology solutions and mapping the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.

This dynamic and hands on position will provide the right incumbent with an ability to contribute and be supported by a well-established team of ICT professionals. The End User Compute Solutions Architect will be part of the Technology, Infrastructure and Network team to assist and develop relevant solutions and artefacts required for the End User Services program, including requirements definition, solution options, solution patterns, high level and detailed solution designs ensuring highly available systems are compliant with organisational and whole-of-government policies across various applications and technologies.

Reporting to the End User Technology Manager, the position works closely with other business units and Program / Project Teams with an emphasis on the development of End User technology solution architecture deliverables. As part of your role, you will drive all stages of solution architecture, including identification and evaluation of relevant solutions, that support the organisation’s required capabilities and also highlighting any benefits or risks throughout the lifecycle of the program, always delivering with “secure by design” whilst complying with standards.

Essential requirements 

• Obtain and maintain the requisite security clearances for this position.
• Tertiary qualifications in IT/Engineering and/or demonstrated experience

Other Requirements

• Proven extensive experience as a Solutions Architect gained across a number of larger organisations (>5,000 users) with complex solution requirements.
• Relevant tertiary qualifications in Computer Sciences / Information Technology or equivalent industry experience.
• Ability to logically approach a problem from definition through to resolution.
• Aptitude to formulate and articulate solution approach and vision.
• Ability to lead complex solution discussions to achieve an agreed outcome.
• Demonstrated experience in End User Technologies, enterprise applications, solution development, implementation and support.
• Highly developed communication (both written and verbal), interpersonal and negotiation skills with an ability to develop and maintain professional and respected working relationships with other team members, clients, management and vendors.
• Ability to prioritise and complete tasks with competing deadlines and work under pressure while managing multiple deliverables.

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• Base Salary range $128,473 to $133,920 plus superannuation and leave loading;
• Free In-house gym facilities with state-of-the-art fitness equipment;  
• Corporate wellbeing programs including seminars and the Fitness Passport;
• In-house Café.
• Flexible work options;
• Opportunity to purchase leave;
• Annual leave loading;
• Free annual influenza vaccination;
• Salary packaging options via superannuation contributions or a novated vehicle lease;
• 5-minute walk to train station, Westfield and Parramatta Square;

Our commitment to Diversity

• The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
•  We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.
• If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact Justine Hogan on 0429 275 709 or by email at HRDiversity@police.nsw.gov.au.
• If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at hraboriginal@police.nsw.gov.au.

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

To be considered for this role you must also address each of the following Target Questions (500-word limit per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

Provide an example of when developed and delivered a complex End User Computing Technology solution.

• What steps did you take to identify what the needs were?
• How did you go about communicating any issues?
• How did you collaborate/negotiate with the stakeholders in order to develop the required solution?
• What was the end outcome and what could you have done better?  

Target Question 2:

Please provide examples of technologies that you would expect to see in a 3-year End User Computing Strategic Roadmap.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

Prior to commencement, the successful candidate will be required to undergo a National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

For more information on this role (e.g. key accountabilities, key challenges and capabilities required for the role), click here to view the role description.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.