First listed on: 13 January 2018
New South Wales Police Force

Technical Officer - Communications Group, Potts Hill

The Technical Officer (Grade 1) provides operational support to policing through technical services, and is responsible for the timely completion of urgent and routine maintenance and repair to communications equipment.
Key accountabilities
  • Repair, maintain, replace and install radio communications equipment to ensure adequate communications service is provided.
  • Provide technical services for planned operations and for incidents at short notice to maintain provision of communications service to operational police.
  • Provide communications and technical support in emergency, covert and other special operations to enable communications to be maintained.
  • Maintain and update Job Tracking and Asset databases to enable accurate records to be kept.
  • Required to move heavy equipment, including batteries and drums of data cables, in remote locations to ensure communications equipment is properly maintained and serviced.
  • Capacity to be available for call-out duties, weekend shifts and to travel to provide operational support, to provide 24/7 communications support to operational police. 
Key challenges
  • Understanding the state-wide network, infrastructure and capabilities in a highly technical environment with system users who are generally not knowledgeable in the technical aspects of their devices.
  • Understanding the operational impacts of their role as it applies to field users and Radio Operations Centres and ensuring that actions are mindful of the requirement to prioritise workloads to maintain voice and data communications wherever possible.
  • Understanding the limitations of their authority with respect to a complex system that may produce faults or occurrences that cannot all be specifically covered by a unique process or procedure.
  • Technical Officer Grade 1
  • Ongoing Full-Time
  • Potts Hill 

Essential requirements - applicants must:

  • possess UEE30911 Certificate III in Electronics and Communications (including completion of elective units UEENEEH172A (Troubleshoot communications systems) and UEENEEH127A (Set up and adjust commercial radio frequency (RF) transmission and reception systems) or equivalent qualifications.
  • be able to undertake specialised in-service course such as Working at Heights.
  • hold a current driver’s licence with no traffic offences recorded on their driving history within the last six (6) months or NSW Police Force Bronze Certification.
To be eligible to apply for this ongoing role, you must meet one of the following status:
  • an Australian Citizen
  • a permanent Australian resident or citizen of New Zealand 
Aboriginal and Torres Strait Islander people are encouraged to apply.
When preparing your application:
  • Your application must stand on its own merits.
  • If you do not demonstrate how you meet the Target Questions for this role, you will not proceed through to the Selection Process.
  • The completeness and relevance of your application will determine if you are called for an interview.
For your application to be considered, you must:
  • Give written responses addressing each of the Target Questions in the text boxes provide in the online Application. Please limit your response to no more than 300 words per question.
  • Attach a cover letter and up-to-date Resume/CV to your application. 
Please do not attach copies of Qualifications, Certificates or documentation (other than a Resume/CV) - you can bring these if called for interview.
Prior to commencement, the successful candidate(s) will be required to undergo a National Police (criminal history) Check and will also be required to obtain and maintain a Security Clearance as determined by the NSW Police Force at the level appropriate to the role held and/or information/data accessed. For further information on the Security Clearance process click here
Applications can only be submitted electronically online via the I Work for NSW website.
For information on applying for roles with the NSW Police Force click here
To view or download the Role Description click here

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