First listed on: 13 January 2018
New South Wales Police Force

Senior Technical Officer - Communications Group, Potts Hill

The Senior Technical Officer provides design and development assistance to support product development and operational activities within the NSW Police Force.

Key accountabilities

  • Design and manage set-up activities for ICT devices, and systems and monitor their performance to limit or prevent loss of service to end users.
  • Provide engineering expertise to support the business unit's research and development of technical systems and equipment.
  • Create and maintain support documentation to assist others in restoring services and reduce the impact of unplanned outages.
  • Liaise with project clients and provide professional advice and technical assistance as required.
  • Implement allocated jobs as directed and ensure work is tracked accurately via the business unit's job database.
  • Assist other technical officers to coordinate and provide technical support to specialist and operational commands and business units and to designate covert evidence gathering areas.
  • Assist with the maintenance of safety standards and risk minimisation of all activities within the business unit's workshop.
  • Utilise appropriate tools and methods to address user support queries and return the users technical equipment, systems and network to optimum efficiency. 
Key challenges
  • Keep abreast of continuously evolving and complex technological advancements.
  • Work on complex projects ensuring client expectations are met in relation to performance, timeliness and cost.
  • Learn and use specialised computer software and/or hardware relevant to the role.
  • Senior Technical Officer Grade 3
  • Ongoing Full-time
  • Potts Hill
Essential requirements - applicants must:
  • hold a current driver’s licence with no traffic offences recorded on their driving history within the last six (6) months or NSW Police Force Bronze Certification;
  • have tertiary qualifications in electronics and/or communications technology or equivalent industry experience and;
  • have experience in developing solutions and/or the use of computer software for prototype in-house design and cabling of rack systems, testing and commissioning of custom installations
To be eligible to apply for this ongoing role, you must meet one of the following status:
  • an Australian Citizen
  • a permanent Australian resident or citizen of New Zealand
Aboriginal and Torres Strait Islander people are encouraged to apply.
When preparing your application:
  • Your application must stand on its own merits.
  • If you do not demonstrate how you meet the Target Questions for this role, you will not proceed through to the Selection Process.
  • The completeness and relevance of your application will determine if you are called for an interview.
For your application to be considered, you must:
  • Give written responses addressing each of the Target Questions in the text boxes provide in the online Application. Please limit your response to no more than 300 words per question.
  • Attach a cover letter and up-to-date Resume/CV to your application.
Please do not attach copies of Qualifications, Certificates or documentation (other than a Resume/CV) - you can bring these if called for interview.
Prior to commencement, the successful candidate(s) will be required to undergo a National Police (criminal history) Check and will also be required to obtain and maintain a Security Clearance as determined by the NSW Police Force at the level appropriate to the role held and/or information/data accessed. For further information on the Security Clearance process click here
Applications can only be submitted electronically online via the I Work for NSW website.
For information on applying for roles with the NSW Police Force click here
To view or download the Role Description click hereCareers that count

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