First listed on: 14 October 2019

     Manager IT Operations and Communications

Are you experienced in managing the delivery of ICT infrastructure and operational communication systems and looking for your next challenge?

  • RFS Level 12/13
  • Ongoing full time role - 35 hour work week
  • Location: Sydney Olympic Park
  • Vacancy Reference: 19/69

About the NSW Rural Fire Service

The NSW Rural Fire Service (NSW RFS) is the lead combat agency for bush fires in NSW. Working closely with other agencies we respond to a range of emergencies including structure fires, motor vehicle accidents and storms that occur within rural fire districts.

Our vision and mission is to provide a world standard of excellence in the provision of a community-based fire and emergency service. To protect the community and our environment we will minimise the impact of fire and other emergencies by providing the highest standards of training, community education, prevention and operational capability. 

Our corporate video and Our Plan provides further insight into the NSW Rural Fire Service.

About the role

The role manages a team that drives day-to-day functional delivery of highly available ICT infrastructure and operational communication systems that reflect contemporary best practice and achieves optimal business outcomes for an emergency service organisation. 

The role is based at the newly built NSW RFS State Headquarters at Sydney Olympic Park.

To be successful in this role, you must meet the following essential requirements: 

- A Degree or Graduate Certificate in a relevant discipline.

- Current driver's licence, ability and willingness to travel.

- Required to participate on an afterhours and/or on call roster.

- During periods of major fire activity, the incumbent may be required to support operational management activities consistent with their skills and background.

We are looking for an individual with:

- Experience in leading a network, IT Infrastructure, Paging, and Radio Communications Team

- Experience in ICT Project Management and Procurement.

- Outstanding communication, Customer Service, Collaboration and problem solving skills.

- Proven ability to identify opportunities to leverage technology for greater business efficiency and effectiveness.

- Ability to lead and motivate a small team to achieve business objectives.

We offer great benefits and incentives to our staff members including:
- Flexible work arrangements

- Attractive salary and superannuation

- Attractive leave entitlements

- Working for a highly regarded emergency service, where supporting the local community is at the forefront of our business strategy

- Ongoing learning and development opportunities

- A location close to public transport

For further information, please review the role description or contact Kelly Browne on 0419 830 653

If you are a professional, forward thinking and results orientated individual with a desire to work in a rewarding and challenging environment, apply today.

Applications close: Sunday 20 October 2019, 11:59 pm

Applying for the role: 

To apply for this role, you will need to submit an online application via and include:
- A cover letter (maximum one A4 page).

- A resume, which clearly details skills, experience and capabilities required for this role as per the role description. This should include two referees, one of which is a current or recent supervisor, and their contact details (maximum 5 pages).

Click here for further information on applying for a role in the public sector.

Job Notes:

- Prior to applying for this role candidates should download the Role Description. Candidates must demonstrate in their application how they meet the focus capabilities and other essential requirements.

- The NSW Rural Fire Service is committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability.

- Relevant criminal history, referee checks and prior employment checks will be conducted on recommended applicants.

- A talent pool may be established for future temporary and ongoing roles with similar focus capabilities. The talent pool may be available to hiring managers across the state over a 18 month period.

Relevant Information: 

NSW Public Sector Capability Framework
NSW RFS Code of Conduct and Ethics


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